Telephone: 780.778.2800 Toll Free: 1.800.262.8674

Crisis Hotlines

Most of these services are available 24/7 to both families and individuals in need. Click on the name of each service to learn more about it. Always call 9-1-1 if someone is in immediate danger.

Provincial Abuse Line

If you suspect an Albertan is being abused or neglected and don’t know where to turn for help, call the centralized abuse line. You will be connected to resources, supports, services and referrals to address your concern.

Phone: 1-855-4HELPAB (1-855-443-5722)

Child Abuse Hotline (24/7)

If you have reason to believe a child is being abused or neglected by their parent or guardian, please contact the Child Abuse Hotline to discuss your concerns.

Phone: 1-800-387-KIDS (5437)

Child & Adolescent Mental Health: Crisis Line & Mobile Response Team

Offers support by phone to children and teens during a crisis. Provides these services:

  • Assesses children’s needs
  • Offers information about community services for children and their families
  • Offers support
  • Teaches about mental health problems
  • Makes referrals to healthcare providers if needed
  • Arranges home assessments if needed
  • Provides links to follow-up care if needed
  • Allows access to a child psychiatrist

Phone: 1-800-387-KIDS (5437)

Canadian Mental Health Association Distress Line (24/7)

We are available to talk anytime – 24 hours a day, 7 days a week, 365 days a year. Crisis doesn’t take time off, so neither do we. When you make a call to the Distress Centre, you will always get an answer, an open mind and a caring ear.

Phone: 780-482-4357

First Nations and Inuit Hope for Wellness Help Line (24/7)

Provides immediate, culturally competent, telephone crisis intervention counselling support for First Nations and Inuit, 24 hours a day, seven days a week. Counsellors can also work with callers to identify follow-up services they can access. Counselling is available in English and French and, upon request, in Cree, Ojibway, and Inuktuk.

Phone: 1-855-242-3310 (Toll Free)

Kids Kottage

The Crisis Nursery offers emergency respite to families in crisis by admitting their infants and children up to 11 years of age for up to 72 hours, free of charge.

Phone: 780-944-2888

Division Resources

Fox Creek CHAMP Team Community Helpers and Mentoring Program 

The CHAMP Team is a Mental Health Capacity Building Initiative that promotes positive mental health in Fox Creek School and the greater community through a variety of programs. The Team also offers programs and services to Oscar Adolpson Primary School and Harry Gray Elementary School, in Valleyview. 

Program Coordinator: Sandra Hardy
Phone: 780.277.0094
Email: sandra.hardy@ngps.ca

Whitecourt Team for Success

A Mental Health Capacity Building Initiative that promotes positive mental health in Whitecourt schools through a variety of supportive programs.

Team for Success Coordinator: Teagan Arnott
Phone: 780.778.3898
Email: teagan.arnott@ngps.ca

The CREW 

The CREW is our newest Mental Health Capacity Building Team that promotes positive mental health in the communities of Onoway, Alberta Beach, Rich Valley and Darwell.

Program Coordinator: Sandra Hardy
Phone: 780.277.0094
Email: sandra.hardy@ngps.ca

Tammy Charko, NGPS Student Support Facilitator

Our Student Support Facilitator is an experienced Social Worker who advocates for students and parents and provides a link to local supports. 

Phone: 780.778.2800
Toll-free: 1.800.262.8674
Email: tammy.charko@ngps.ca